Terms of Service

1. Acceptance of Terms

By accessing or using the services of Falaju Recoca Document Solutions ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

We provide document-related services including but not limited to:

• Document verification and authentication
• Professional translation services
• Notarization and apostille services
• Document template preparation
• Document drafting and formatting

All services are subject to Singapore laws and regulations.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information for your document needs
• Submit documents in the required formats
• Pay all applicable fees for services rendered
• Comply with all applicable laws and regulations
• Not submit fraudulent or misleading documents

4. Fees and Payments

Our service fees are as published on our website or as quoted for specific services. You agree to:

• Pay all fees prior to service commencement unless otherwise agreed
• Pay any additional fees for rush services or special requests
• Be responsible for any bank or transaction fees

All fees are in Singapore Dollars (SGD) and are non-refundable once services have commenced.

5. Turnaround Times

Standard processing times are estimates only and may vary depending on:

• Document complexity
• Third-party processing times (for verifications or notarizations)
• Volume of work at time of submission
• Accuracy and completeness of submitted materials

We are not liable for delays beyond our reasonable control.

6. Confidentiality

We maintain strict confidentiality of all client documents and information, subject to:

• Legal requirements to disclose information
• Verification needs with third parties (with client consent)
• Our Privacy Policy

7. Intellectual Property

All document templates, forms, and materials we create remain our intellectual property. Clients receive a license to use these materials for their intended purpose only.

8. Limitation of Liability

To the maximum extent permitted by Singapore law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the fees paid for the specific service in question
• We are not responsible for how clients use processed documents
• We do not guarantee acceptance of documents by third parties

9. Indemnification

You agree to indemnify and hold harmless Falaju Recoca Document Solutions from any claims, damages, or expenses arising from:

• Your misuse of our services
• Your breach of these Terms
• Your submission of false or misleading information
• Your violation of any laws or third-party rights

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts.

11. Changes to Terms

We may modify these Terms at any time. The updated version will be posted on our website with a new "Last Updated" date. Your continued use of our services constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us at:

Falaju Recoca Document Solutions
18 Cross Street, #03-01
Singapore 048423
Email: legal@falaju-recoca.sbs
Phone: +65 029737382